State Farm® Insurance Agent Phil Cothran
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
charles roe
August 14, 2024
"Great service very helpful and went above and beyond for me they treat u like family"
"Thank you, Charles! We appreciate the kind words and are glad to hear you like our service!"
Sandra Laraine Coleman
August 1, 2024
"Thank you so much Angelina for your diligence in helping me with my Uncle's Renters Insurance Policy. I didn't have to lift a finger. You addressed all the concerns, made all the necessary changes and emailed a copy and explanation to the requestor. I was so frazzled this morning when the documentation I provided, was rejected. You were patient, kind, courteous, thorough, calming, encouraging and made sure I had all the information I needed. It was an absolute pleasure speaking with you and your vibrant spirit. I could feel and hear your joy through the phone. Your customer service skills are excellent and I certainly do appreciate you. Blessings, you definitely deserve a raise!"
"Sandra, thank you for the thoughtful review. We love to hear how well Angelina took care of you. It is the five star service we strive for. Thank you!!"
Michelle
July 3, 2024
"I really love the service i received from Angelina that works at State farm Phil Cothran's office I would recommend her and Phil Cothran's office to any one."
"Thank you, Michelle! We are so glad to hear Angelina took such great care of you. "
lorena castillo
April 22, 2024
"Would like to thank Mariana for taking the time to return my phone call and help me to answer my questions.. I truly appreciate it… Great communication and loved her patience… Great help!!!!"
Elizabeth Montes
April 15, 2024
"Today I had to cancel one of my car policy and I'm so thankful Angelina from State Farm helped me out. She honestly took her time and patience to answer every question and she made the process so easy."
patrick mccurry
April 15, 2024
"I spoke with Angelina and Phil Cothran's office today. She helped me with two insurance payments. She was professional knowledgeable and very helpful. Thank you Angelina I appreciate your help"
David Lucero
April 11, 2024
"Was Well taken care of Thx 😊"
David Mireles
September 13, 2023
"Very courteous, knowledgeable and extremely accommodating. Couldn’t ask for better service than Was given to me!!! Eileen was very sweet, patient and ver helping!!!"
Alex Gonzalez
September 5, 2023
"Aileen was so helpful, thank you so much. She was a great person."
Liliana Aguayo
August 25, 2023
"Sarah quickly fulfilled my request. Thank you for an amazing customer service."
VINCE VILLAMOR
August 18, 2023
"Eileen was a great help! Fast and easy to work with and gave me all the info I needed in a timely manner, definitely recommend her as your insurance agent 👍"
Daniel Gonzalez
August 16, 2023
"Eileen was very professional thank you"
iSaiah Scott
August 15, 2023
"I needed to take off one car and put a new one on, and also change the policy. The representative, Jazmin, at the office knew exactly what I needed and what I was looking for, and had all the answers for me before I could ask them. The process was all but five minutes and the rate quoted surpassed my expectation. I have been with SF since 2005 and will always love state farm."
Lana Felton
August 9, 2023
"I’m a long-time client of Phil Cothran’s State Farm office and have always received great customer service. Mariana recently helped me with some policy changes/updates and was wonderful to work with."
JODI ALVARADO
August 9, 2023
"Eileen promised to look into my billing for my earthquake insurance to see why I had not received a bill. She told me she’d call me back before 5:30 pm to give me information on my billing. She called me around 5 pm and had the information I needed to put my mind at ease. I have never had a problem with my State Farm office—they are always so nice and helpful."
Marisa P
July 28, 2023
"I have had car insurance and home owners insurance with this office for over 30 years. I just spoke w Sara and received great customer service like always on a change I neeed. I know I am taken care of with Phil Cothran and all his staff. Thanks"
Ruben Benitez
July 27, 2023
"Son muy amables. Sarah es muy profesional y eficiente."
The Truth
July 18, 2023
"Attentive and friendly service!"
Adrian Olidem
July 11, 2023
"Mariana was very helpful with my claim very nice and polite almost felt like I was talking to a close friend and as I’ve been for multiple years know still a very happy satisfied customer of State Farm n Phil cothrans firm thanks 👍😁"
Michelle Rathfelder
July 11, 2023
"Marianna was so helpful by offering different options, so friendly and knowledgeable. Patient and explained everything thoroughly, and followed up as promised! Excellent service!👍🏻"
Robert Waite
July 6, 2023
"We went in because we had to add another vehicle to our policy. Mariana helped us out, and she did a great job. She took care of adding the vehicle to our account, exploring the different coverage options, and answering all of the questions that we had. She had us in and out in record time, and made us feel like valued customers. We wouldn't hesitate to recommend Phil Cothran and his office to anyone looking for insurance for their home, auto, or anything else that needs to be insured. Like a good neighbor, State Farm is there!"
Octavio Hernandez
July 6, 2023
"Sarah was very helpful, best customer service experience here."
Carlos
July 2, 2023
"I recently came in to make a change to my policy and can say I had a pleasant experience. Agent Sara was helpful throughout the process and explained everything along the way. She was able to quote me different options all in a timely manner. I’ve had State Farm since 2016 and can’t say I’ve had a problem with their service, so at the very least I recommend coming in for a quote."
Paul Hern
June 29, 2023
"Nice office with nice staff"
Maria Garcia
June 21, 2023
"Definitely recommend State Farm. I’ve had it since 2016 & have never been disappointed with them. Called regarding a few questions I had & they were answered at that moment. Thank you will definitely continue to be a State Farm customer."