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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Leigh Grant

October 28, 2025

5  out of  5
rating by Leigh Grant
"Great with follow up. Explains very well"
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isae sanchez

October 27, 2025

5  out of  5
rating by isae sanchez
"Very professional."
We responded:
"Thank you, Isae! We are glad we met the professional five star service mark!"
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Lizette Josephine Nunez

October 16, 2025

5  out of  5
rating by Lizette Josephine Nunez
"Stephanie was great. Professional and straight to the point. The way I like it. Thank you for your great service Stephanie."
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Gee Gee

October 13, 2025

5  out of  5
rating by Gee Gee
"I just switched over to the Fontana State Farm location recently this past week. I've been a state farm customer for over 10yrs. When I switched office locations I had some questions/corrections to have fixed. Today I received a follow up call to confirm my recent office transfer by Abigail. She was so helpful, pleasant, knowledgeable, patient and professional. She gave me the customer service peace of mind I really needed. She answered all my questions and assisted with my payment correction request. Thanks again Abigail and State Farm Team!"
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Ladarrell Donaldson

September 30, 2025

5  out of  5
rating by Ladarrell Donaldson
"I did receive excellent customer service"
We responded:
"So great to hear! We always strive for excellent service and love hearing we achieved that here! "
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Erick Mora

September 30, 2025

5  out of  5
rating by Erick Mora
"Teresa was very helpful and nice during the call! 👍🏻"
We responded:
"Glad to hear Teresa was helpful to you! We appreciate you!"
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Sherese Whetstine

September 16, 2025

5  out of  5
rating by Sherese Whetstine
"Angelina was extremely helpful in answering all of our questions and concerns and using her expertise to help save us money on adding a new car to our policy . We are very grateful for all her help, I would definitely recommend her and this office to anyone needing help regarding insurance needs."
We responded:
"We’re delighted to hear Angelina provided expert guidance and helped you save on your policy! Thank you for your kind recommendation. We truly appreciate your trust and are here to support you with all your insurance needs!"
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Chris Rocha

September 16, 2025

5  out of  5
rating by Chris Rocha
"Opened the door to a huge smile from Angelina who assisted me and my wife offering us water before we started. She helped with our questions and concerns about insurance. She was very knowledgeable and was able to assist us. Thank you so much for your time. Definitely recommend reaching out to her."
We responded:
"Thank you for sharing such a wonderful experience! Angelina is known for her warm and attentive service, and we’re glad she made you and your wife feel welcome and well cared for. We appreciate your recommendation and look forward to assisting you again!"
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Andrew Hernandez

September 12, 2025

5  out of  5
rating by Andrew Hernandez
"Very Helpful, Answered all our questions"
We responded:
"Glad to hear our office was helpful in answering your questions! We are always happy to help! We appreciate the review!"
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Carlos

September 3, 2025

5  out of  5
rating by Carlos
"I recently came in to make a change to my policy and can say I had a pleasant experience. Agent Sara was helpful throughout the process and explained everything along the way. She was able to quote me different options all in a timely manner. Update: still with State Farm agent Stephanie helped me add a new car fast and friendly."
We responded:
"We are so happy to hear our service has remained consistent over the years! We are always happy to help! "
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Jodi Alvarado

September 1, 2025

5  out of  5
rating by Jodi Alvarado
"I was called by a State Farm representative to let me know our auto insurance had gone down in price."
We responded:
"Thank you for the five star review, Jodi! We love being able to deliver good news!!"
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DAYLE PIPHER

August 14, 2025

5  out of  5
rating by DAYLE PIPHER
"I needed some information on insured properties thru Phil Cothran State Farm Agent. I talked with Stephanie, who could not have been more helpful! I explained the situation and she said she would get right back to me with a solution. She did exactly as she said. She is an asset to Phil Cothran and State Farm."
We responded:
"Wow! Thank you, Dayle! Stephanie is constantly working hard to not only meet the standard of customer service, but also to exceed expectations with our customers. We appreciate your kind words and feedback. We are always happy to help however we can!"
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Rema Shaibi

August 14, 2025

5  out of  5
rating by Rema Shaibi
"Angelina, the representative for State Farm office gave us excellent customer service. She was extremely knowledgeable, friendly and patient to answer all our questions and concerns.. Thank you"
We responded:
"This means so much coming from a loyal customer like you, Rema! We're so glad to hear that Angelina provided you with excellent customer service. Her knowledge and friendly approach truly make a difference. If you have any more questions or need assistance in the future, we're here to help! Thank you for choosing us!"
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Sydneydupree11 Dupree

August 12, 2025

5  out of  5
rating by Sydneydupree11 Dupree
"I called due to some questions regarding my insurance policy and Angelina helped me. She was extremely patient, nice and informative. She took the time to help me and answered all my questions. If you call ask for Angelina, she’s amazing and very knowledgeable."
We responded:
"We love hearing how Angelina was able to assist you with your policy. She takes a personal approach to her customer service and always puts our customer needs first. We know how important that is and are glad she hit the mark here. Thank you so much for taking the time to leave your feedback regarding your experience with Angelina and our agency."
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Oscar Gonzalez

August 9, 2025

5  out of  5
rating by Oscar Gonzalez
"Stephanie provided great customer service and was both helpful and pleasant to work with."
We responded:
"Thank you, Oscar! We are glad Stephanie provided you with the customer service we always aim for!"
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Deanna Page

July 28, 2025

5  out of  5
rating by Deanna Page
"Very pleasant representative."
We responded:
"Thank you for the five star review, Deanna! We are glad our representative was able to help you out!"
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Candice Velasco

July 24, 2025

5  out of  5
rating by Candice Velasco
"10/10 best customer service I’ve had ever"
We responded:
"This means a lot to us! Thank you, Candice! We appreciate your business and review!"
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billy green

July 24, 2025

5  out of  5
rating by billy green
"I just had the pleasure of working with Angelina. I was in a pinch and needed to get a copy of my policy. She was super helpful, pulled up my file, emailed it to me and even waited on the line to make sure I received it. She is an awesome representative of her branch and has obviously had some great mentors. I am grateful for her help and she is just one more reason for my family to always be loyal to State Farm!"
We responded:
"THIS is the standard we strive for! Thank you, Billy, for taking the time to leave this feedback. It is motivating to Angelina and our office as we aim to bring the best customer service to our policyholders!"
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Urrutia 909

July 21, 2025

5  out of  5
rating by Urrutia 909
"Your Representatives are always courteous and helpful and make any changes I have to do easy amd hustle free. Thank you Angelina for your assistance."
We responded:
"Thank you so much! That means so much to us! It is what we are always aiming for in terms of customer service. We are glad that Ange4lina was able to help you out this go around!"
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Gabriela Hernandez

July 16, 2025

5  out of  5
rating by Gabriela Hernandez
"Stephanie help me today with some questions that I had in my insurance. Very helpful and very polite. Good customer service. I’m"
We responded:
"Thank you for your kind words! We’re glad Stephanie was able to assist you with your questions and provide the customer service we are always striving for. We appreciate your feedback and are here whenever you need us!"
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laurie

July 16, 2025

5  out of  5
rating by laurie
"I would like to give us five star rating to Angelina at State Farm in Fontana for a fantastic job assisting me"
We responded:
"Thank you, Laurie! We love hearing that Angelina gave you five-star service! It is our goal to make sure all customers are satisfied with the service we provide and are happy we met that goal here. Please let us know if there is anything we can do for you!"
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lorena rodriguez

July 16, 2025

5  out of  5
rating by lorena rodriguez
"Stephanie was really helpful and professional when assisting me with my auto policy."
We responded:
"Thank you for the five star review!"
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Karlee Valdez

July 10, 2025

5  out of  5
rating by Karlee Valdez
"Stephanie was efficient and really took initiative to get what I needed quickly. I was so happy to receive my document in a short time frame and felt like I was first priority. Thank you so much!"
We responded:
"Thank you for your wonderful feedback! We’re thrilled Stephanie was able to assist you quickly and make you feel like a top priority. We appreciate your trust and are always here to help!"
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MYREAL INFLUENCE

July 9, 2025

5  out of  5
rating by MYREAL INFLUENCE
"Angelina was great!! Very helpful and thorough!"
We responded:
"Thank you for your feedback! We’re happy to hear Angelina provided helpful and thorough service. We appreciate your trust and look forward to assisting you again!"
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Paulo Perez

July 8, 2025

5  out of  5
rating by Paulo Perez
"Stephanie was very excited and professional when letting me know that my car insurance will be coming down next month. Good news is always welcome."
We responded:
"We love delivering good news and are glad Stephanie communicated it with such enthusiasm and professionalism. We truly appreciate your trust and look forward to continuing to serve you!"